Noticeboard

 IMPORTANT PATIENT INFORMATION

The practice does not tolerate abusive behaviour against any member of staff.  This includes comments made on social media ie. Facebook, Twitter etc. 

 From 1 April 2013 Repeat and Acute Re-issue prescriptions will be ready for collection 48 working hours after order is received.

 PLEASE  NOTIFY RECEPTION OF ANY CHANGES OF ADDRESS OR OTHER DETAILS.

 It is also important that you notify the hospital of any changes in your details.  If you have changed your address or name, or phone number or your GP please phone Altnagelvin Hospital on 02871 345171 extension 3446 or 3447 so that your appointment etc is sent to the correct address

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please cancel your appointment. You can telephone or use the cancel appointment facility on our website.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

WHEN WE ARE CLOSED:

Patients with an urgent medical condition, which cannot wait until the surgery is open, may contact the Out-of-Hours Service—WESTERN URGENT CARE— by phoning

02871 865 195

 Phoning for Test Results

Please phone for all results between 2pm and 4.45pm on 028 777 66354.

 

Patient information

The practice does not tolerate abusive behaviour against any member of staff. This includes comments made on social media ie. Facebook, Twitter etc. The practice has an in-house complaints procedure, therefore if you are dissatisfied with the practice please speak to a member of staff.

 

PLEASE NOTIFY RECEPTION IF YOU HAVE CHANGED ADDRESS OR YOUR NAME, OR YOUR PHONE NUMBER

change of details form

It is very important that the doctors have your most up to date information. 

If you are waiting for a hospital appointment it is important that the hospital should be informed of any changes of name, address, phone number or name of current GP this can be done by phoning Altnagelvin Hospital 02871 345171 extension 3446 or 3447, this will make sure your appointment is sent to the correct address.



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